Frequently Asked Questions
Answers to the things people ask us most.
General
Every donor, ambulance driver and oxygen supplier completes NID (OCR) verification and a live face-detection check before earning the green Verified badge. This ensures real, accountable people behind every listing.
Yes. The core features — finding donors, verified ambulances, hospital directory and the AI assistant — are free. The app is supported by non-intrusive ads (AdMob).
Blood Donation
Men can donate every 90 days and women every 120 days. This keeps you healthy while maintaining a reliable donor pool.
Generally, anyone between 18–60 years old, weighing at least 50kg, and in good health can donate blood. Donors should not have donated in the last 3 months and must not have any active infections, chronic illness, or recent major surgery.
The entire process, including registration, a quick health check, and the actual donation, usually takes 20–30 minutes. The blood draw itself takes only about 8–10 minutes.
The entire process, including registration, a quick health check, and the actual donation, usually takes 20–30 minutes. The blood draw itself takes only about 8–10 minutes.
Emergency
Open the app, tap Emergency Blood, enter the required blood group and location. Verified donors nearby are notified instantly and can respond.
Yes, you can submit a blood request on behalf of a patient. Simply provide the patient's blood group, required units, hospital location, and contact details, and nearby matching donors will be notified immediately.
App Features
It answers general health questions, reminds you of medication, interprets readings (BMI, BP) and guides first-aid steps. It is informational only — not a replacement for a doctor.
Go to your Profile section in the app, where you can update your contact details, blood group, location, and toggle your availability status to let requesters know if you're currently able to donate.
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